Privacy Policy

Sydney Waste (AUS) Pty Ltd respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Address (for service delivery)
• Business details (if applicable)
• Any information you submit via forms on our website

We may also collect non-personal data such as:

• IP address
• Browser type
• Pages visited
• Time spent on site

We collect information when you:

• Fill out a contact, booking, or enquiry form
• Request a quote or book a service
• Subscribe to emails or updates
• Interact with our website or advertisements
• Communicate with us directly

We use your information to:

• Provide and manage waste collection services
• Respond to enquiries and bookings
• Process payments and service requests
• Improve our website and customer experience
• Send service updates or marketing communications (only if you opt in)
• Comply with legal obligations

Our website may use cookies and tracking tools (such as Google Analytics and Meta Pixel) to:

• Understand how users interact with our website
• Improve website performance
• Deliver relevant advertising

You can disable cookies through your browser settings.

We may share your information with:

• Service providers (e.g. booking systems, CRM platforms, payment processors)
• IT, hosting, and website support providers
• Contractors or drivers required to fulfil services
• Legal or regulatory authorities where required

We do not sell your personal information.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure.

You may request access to the personal information we hold about you and request corrections if needed.

To do so, please contact us using the details below

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

We may update this Privacy Policy from time to time. Any changes will be published on this page.